At [Your Company Name], we want to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we are here to assist with returns and refunds.
2. Return Policy
You have [e.g., 30] days to return an item from the date you received it. To be eligible for a return:
Your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
You will need to have the receipt or proof of purchase.
3. Non-Returnable Items
Certain items cannot be returned, including:
Sale items
Gift cards
Downloadable software products
Some health and personal care items
4. Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
5. Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Contact Us
If you have any questions about our returns and refunds policy, please contact us at [Your Contact Information].
